Connect With Binte Zouq
Where Elegance Meets Identity. Have questions about our luxury stitched collections or an order? We are here to assist you.
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Frequently Asked Questions
Quick answers to common questions regarding orders, stitching, and shipping.
What are your shipping timings?
For standard ready-to-wear or stitched outfits within Pakistan, delivery usually takes 3 to 5 working days. International delivery timings vary by destination.
Can I customize my size?
Our collections are premium, thoughtfully selected pre-stitched sizes. Please refer to our detailed size chart on the shop page before placing an order.
How do I track my order?
Once your outfit is shipped, a tracking number from the courier partner (like Leopards or TCS) will be sent via SMS or Email to your registered contact info.
What is your return policy?
We accept returns or exchange requests within 7 days of delivery only if the outfit has an unfixable defect or an incorrect size was delivered from our side.